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Is Delsey a good brand of luggage, and should you consider Delsey luggage in 2024? Expert Advice

Whenever we think of getting a reliable and medium-range piece of luggage, there are a few names like Delsey, Samsonite, and Travelpro that come to mind. Of all the most popular luggage brands, Delsey holds the second position, right after Samsonite.

In this guide to “Is Delsey a good brand of luggage?” we’ll measure the Delsey brand on different parameters, like how durable they are, how customers review their suitcases, what features they offer in their suitcases, warranty terms and conditions, and much more.

We’ll also compare them with other luggage brands to find out whether you should consider Delsey brand luggage or not. So stay with us as we explore the positives and negatives of the brand.

Overall Rating of the Delsey Paris Luggage Brand

Gained Score: 78/100

Customers’ Review and Rating: (22/25)
Built Quality and Durability: (21/25)
Features and Functionality: (14/15)
Design and Appearance: (14/15)
Affordability: (7/10)
Warranty and Support: (8/10)

Positives and Negatives of the Delsey Paris Luggage Brand

The Good

  • Excellent Durability: Delsey uses polycarbonate material, which makes their suitcases incredibly durable and reliable. Whether you're a frequent or occasional traveler, you can rely on them. They are capable of handling the shocks and bumps during travel and can easily last for up to 10 years with proper care.
  • Customer Reviews & Feedback: Delsey has received thousands of good reviews across the world for their innovation, durability, and great designs. None of their models have gotten less than 4 starts on all the markets, which shows the incredibility of the Delsey brand.
  • Design and French aesthetics: The aesthetics of the Delsey suitcases are highly inspired by French culture; no matter what your taste is, you can easily get a suitcase that suits your personality and helps you spot your luggage quickly on the baggage carousel.
  • Great Innovation: Delsey is also known for its innovation; they've come with innovative materials and features. They also introduced wheel-brake systems to a few of their suitcases.
  • Excellent Features: Delsey offers not only the basic features that every luggage must have but also advanced features like extra-secured Securitech anti-theft zippers, a wheel brake system and charging facility, and smart packing features.

The Bad

  • Limited Packing Features: Delsey premium suitcases come with excellent organization and enough pockets, but the basic suitcases generally feature limited packing facilities. There are two main compartments with a zippered divider, a few pockets, and compression straps.
  • A Few Models Are Overpriced: Undoubtedly, Delsey suitcases are a little pricey, but some of their models are way expensive—we'd say overpriced. No doubt these suitcases are fantastic with advanced features, but paying so much for Delsey luggage is not worth it.

A Brief History of the Delsey Paris Luggage Brand

Delsey is a French company that was established in 1946. Initially, they started with the manufacturing of leather cases for cameras, and with their continuous efforts and dedication, they became an industry leader in a few decades.

In 1970, they established themselves in the luggage industry and started manufacturing suitcases. Their first product, known as Delsey Airstyle, performed outstandingly and earned a great reputation for Delsey Paris.

Now Delsey Paris comes under the top 5 luggage brands, right after Samsonite, which is the biggest luggage brand in terms of sales. The unique design and innovation are what differentiate Delsey Paris from other brands.

Delsey Paris has loyal customers across the world. Delsey Paris now has authorized dealers in more than 100 countries across the globe. You can find an authorized Delsey dealer within a few miles of your residence.

In-Depth Full Review


Customers' Review and Rating (22/25)

I headed to Amazon and different marketplaces to analyze how customers rate their products. We could find that the overall rating and reputation of the brand are quite good. They've received really good and impressive feedback from their customers.

But all the models of Delsey have not performed well; there are a few models that got really bad reviews from the owners. But as of 2024, no model of the Delsey Paris is below 4 stars, which is really impressive. Their suitcases are reviewed between 4.3 and 4.6 out of 5, which shows that Delsey's customers are satisfied with the brand.

The most popular models of Delsey, like the Delsey Helium Aero and Delsey Chatelet, have received excellent reviews. Most of the customers admired the built quality, design, and innovation of the Delsey Paris luggage brand.

Built Quality and Durability (21/25)

Delsey Paris is incredibly durable, not only in terms of the main body but also the other elements like zippers, wheels, and handles. Comparing Delsey with the Samsonite, the most popular luggage brand, Delsey Paris proves to be equally durable; some models of Delsey outperform those of the Samsonite.

So overall, Delsey is even a little better than Samsonite, but compared to Travelpro, it's slightly less durable, especially when it comes to softside luggage, because Travelpro is best known for their softside suitcases.

Talking about the material, Delsey uses polycarbonate for their hardside suitcases. Polycarbonate is the most durable plastic material used in suitcases, which is the main reason why most reputed brands like Travelpro, Samsonite, and Away also use the same material for their hardside suitcases.

This material is so flexible that it's less likely to break or crack, even if you deliberately try to break it with a hammer.

Talking about Softside luggage, Delsey mostly prefers using polyester material; polyester is also a good and durable material that can last for years, but not as much as nylon. Delsey uses this material to keep their softside suitcases more affordable and budget-friendly.

Because a suitcase made from nylon is far more expensive than one made from polyester, the perfect examples of both polyester and nylon suitcases are the Travelpro Maxlite 5 and Travelpro Platinum Elite. You can see the price difference between both models.

This is all about the incredible durability of nylon. So if you're planning to get softside luggage instead of hardside luggage, we'd recommend you go with Travelpro, as they're specialized in softside suitcases.

Features and Functionality (14/15)

Delsey Paris has done well in terms of features and convenience; let's take a closer look at everything that Delsey offers in their suitcases.

Dedicated Laptop Pocket and Excellent Organization

Delsey Paris doesn't offer laptop pockets in all of their suitcases, but a few Delsey models, like the Delsey Helium Aero, come with this facility.

The Delsey Helium Aero International Carry-On features a dedicated laptop pocket, which is especially useful for newer generations and for those who frequently travel with their laptop and other electronics like chargers, power banks, and tablets.

You can conveniently keep your 15.6-inch laptop in your pocket. It also has various zipper pockets for better organization. That you can use not only for your electronics but also for documents as well.

The good thing about laptop pockets is that they are padded, ensuring that your laptop stays safe throughout the trip.

TSA-Approved Lock for Enhanced Security

When traveling, one of the most important concerns for all of us is the safety and security of our belongings. Here comes the TSA lock into play. You might have known what the TSA lock is and its importance. If you want to know everything in detail about the TSA lock, read this guide on the TSA-approved lock.

Talking about Delsey Paris, almost all the suitcases from Delsey come with this TSA lock feature that helps you lock your luggage with the help of a combination code that no one can unlock except you and the TSA agent.

Durable Spinner Wheels

There are various types of spinner wheels, but the best of all of them is the dual spinner wheel. Fortunately, Delsey Paris excels in wheels. Delsey Paris makes all of their suitcases with dual spinner wheels.

If you notice, other brands, like Samsonite, sometimes use a single spinner and sometimes a dual-spinner. But Delsey always goes with dual-spinner wheels. The benefit of dual-spinner wheels is that they are more balanced and provide better stability, even on rough surfaces.

Talking about the durability of Delsey wheels, wheels are generally the first thing to break on any luggage, but with Delsey, the case is totally different; their wheels are incredibly durable and very difficult to break if you deliberately try to break them.

They're capable of handling different travel conditions, like rough surfaces, bumps, jerks, and even cobblestones. They smoothly maneuver through airports, hotels, and streets.

Expandable Zippers

Another essential feature is the expansion. Almost all Delsey suitcases come with this expandable feature. This feature is extremely useful when you are returning home and want extra space in your luggage.

The expansion capacity can vary from model to model, but generally it's around 1.5 inches on all the sizes.

Extra Secured Securitech Anti-Theft Zippers

Have you even thought about how thieves are able to steal valuables from suitcases? Well, this is mostly because of weak zippers. With the help of a ballpoint pen, most of the zippers can easily be opened. But Delsey Paris has taken this issue into account and come up with a solution.

They've come with their patented Securitech zippers. Delsey claims that these zippers are two and a half times more secure than a regular zipper and hard to get through. That means these zippers can't be opened with a ballpoint pen and are able to prevent theft from your luggage, which will ultimately help you travel stress-free.

Design and Appearance (14/15)

Delsey Paris suitcases are especially known for their unique aesthetics. If you take a closer look at each of their suitcases, you'll clearly notice a resemblance among all their suitcases. Their designs are extensively influenced by French culture.

They've got a large collection of both hardside and softside suitcases, each with a different design, appearance, and color options. No matter for what purpose you want to purchase your luggage, you can choose according to your requirements, and it'll surely suit your personality.

Affordability (7/10)

Delsey falls in the mid-range; their suitcases are neither the cheapest nor the most expensive. Their suitcases start at $80 and go all the way up to $350, but on average, you can get an excellent piece of luggage for around $100 to $150, which is not a big amount for durable luggage that can last for years.

So no matter what your budget is, you can find something valuable according to your budget.

Warranty and Support (8/10)

The warranty that Delsey offers is somewhat similar to that of the Samsonite luggage brand. Delsey comes up with four different types of warranties: a 2-year, 5-year, 10-year, or lifetime warranty. But similar to most of the luggage brands, Delsey also covers only manufacturing defects.

They don't cover any damages caused by transportation, airlines, or normal wear and tear. They're only offering the basic warranties, just like other brands. Even on their premium suitcases, they don't offer an unconditional warranty.

However, what makes Delsey different from other brands is their 30-day window policy. If you see any defect or damage on your product within 30 days from the date of purchase, you can contact Delsey support, who will cover all the shipping; you don't have to pay anything, and you can request a replacement or full refund.

But if you contact them, after 30 days, you'll have to ship your luggage at your expense, and they'll cover the return shipping. Overall, Delsey's warranty is good but not the best; they're offering what other brands are offering.

The good thing about Delsey is that their authorized dealers are available in more than 100 countries, so you won't have to face any problems contacting them.

How Does Delsey Paris Compare with Other Luggage Brands?

There are a lot of other luggage brands on the market that you can compare Delsey Paris with. But the closest and most considerable competitors of the Delsey are the Samsonite and Travel Pro. So let's take a look at how Delsey Paris compares with Samsonite and Travelpro.

Delsey Paris vs Samsonite

Both Delsey and Samsonite are among the most popular luggage brands, and they compete neck-to-neck with each other. They have their own loyal customer base and a rich history. Both have been ruling the luggage industry for a very long time; in fact, Samsonite has crossed the century.

Both Delsey and Samsonite use the same polycarbonate luggage material in their hardside suitcases and polyester for their softside suitcases. Samsonite has also used polypropylene material in a few models, like the Samsonite Freeform hardside luggage.

In terms of durability, both Delsey and Samsonite are excellent, but a few models of Delsey are even more durable than Samsonite, so Delsey has a little edge over Samsonite. Talking about the reviews, both Delsey and Samsonite have received excellent reviews and feedback across the world; none of their suitcases is below 4 stars, which is a sign that both brands are doing great.

When it comes to affordability, generally, the suitcases of both brands are similarly priced. You can easily get an excellent piece of luggage for $100 to $150. But overall, Delsey Paris is a little more expensive than Samsonite; this is all because of enhanced durability and better security.

In terms of warranty, both brands are quite similar; both Delsey and Samsonite don't offer an unconditional warranty; however, the 30-day window policy makes Delsey Paris stand out.

Delsey Paris vs Travelpro

While talking about the mid-range luggage brand, another brand that comes to mind is Travelpro. This brand is especially good for those who frequently travel. Comparing the durability of both Delsey and Travelpro luggage brands, Travelpro is clearly more durable.

They also use polycarbonate, just like Delsey and Samsonite, and for softside luggage, they use both polyester and nylon. So durability is never a concern with Travelpro. Even if you're a frequent traveler, you can surely rely on their suitcases.

Travelpro has also gotten plenty of good reviews and feedback across the world. In terms of features and convenience, Travelpro also does a good job, just like Delsey Paris. But in terms of design and aesthetics, they're not as good as Delsey; their designs are bland and a little traditional, while Delsey is known for its unique style.

Talking about affordability, their suitcases are a little pricier than Delsey. Their suitcases start at $120 and go all the way up to $400, depending on the model, size, and color you choose. Having said that, Travelpro offers excellent value despite being a little pricier.

They're incredibly durable, and they also offer a lifetime warranty, which is a big plus for frequent travelers. So you can surely consider Travelpro as well, so whether you choose Delsey or Travelpro, you won't make any mistakes.

Closing Thoughts: Is Delsey a good brand of luggage, and should you consider it?

The precise answer to the question "Is Delsey a good brand of luggage?" is yes, it's undoubtedly a good luggage brand. When compared to other brands like Samsonite and American Tourister, it's equally up to them; in fact, in some aspects, it's even better than these brands.

You don't have to worry about the durability and reliability of the Delsey Paris; they're very popular, fashionable, and feature-packed as well. More importantly, most of their models are reasonably priced; you can easily get Delsey luggage for around $100 to $150, depending on model, size, and color.

You can choose the Delsey Paris luggage brand; you won't make a mistake. Whether you're a frequent or occasional traveler, you can go with Delsey Paris; they won't disappoint you and last for at least 5 years with frequent use. With moderate use, they can stay with you for around 10 years if you take care of them properly.

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